Use cases

What your customers can finish without you.

RelayDNS connects a domain your customer owns, from inside your product. Here is what it covers today, where one click works, and what happens everywhere else.

One click, today.

Any product that gives each customer a subdomain of their own. Your customer approves once and the records appear.

A custom domain for your app

Your customer points app.theirbusiness.com at you and it starts working. The most common shape there is, and the one this was built for.

A help centre or docs site

Support content under your customer's own name rather than a subdirectory of yours.

A status page

status.theirbusiness.com, so an outage notice arrives somewhere their users already trust.

A storefront or booking page

Checkout and scheduling flows that stay on the customer's domain, which is where conversion holds up.

A branded link shortener

Short links on the customer's domain instead of yours, for campaigns and email.

A per tenant portal

One subdomain per account, created and verified without anyone reading DNS documentation.

Coverage

Where one click works.

One click needs the customer's DNS provider to support it. Right now that means Cloudflare. Everywhere else still works, it just asks your customer to copy a couple of records.

Cloudflare

One click, live now

Your customer approves the change on a Cloudflare screen and the records are written for them. Nothing to copy, nothing to type.

More providers

Being onboarded

Domain Connect is a shared standard, and our templates are published in its public repository. Each provider decides separately when to pick them up. We are working through them.

Everywhere else

Records to copy, free

We show the exact records, watch public resolvers until they answer, and tell your product when the domain goes live. This works at every registrar on earth, including the ones that will never support one click.

You are charged twenty cents when a setup finishes automatically. The records path is free, however many domains go through it, so a provider we do not cover yet costs you nothing.

Coming

Not ready yet. Worth knowing about.

Email on a domain

DKIM, SPF, DMARC, a bounce path and click tracking, for a product that sends on its customers' behalf. The template is published and provider onboarding is under way. Not ready to rely on yet.

Custom templates

A published template is a fixed set of records, so one click only covers shapes we have published. If your product asks for something different, you will be able to define your own template and have us take it through review and provider onboarding for you. Until that ships, those setups use the records path.

If your customers connect domains, this is the part they abandon.

One API call from your server, a widget in your product, and a webhook when the domain goes live.